Have a question for Username Investment Ltd? See if it has already been answered below:

What are the different modes of payment that you have?

We have:

  • Cash option – payment within 30 days.
  • Instalment option -duration up to maximum of 12 months.

What if I choose installment option but want to clear before the 12 months?

In such cases, we give a discount for every month you will have paid in advance.

How can I pay via Mpesa?

You can use our Buy Goods Till No 846 920.

When can I come see the plots?

We have site visits every Wednesday and Saturday. We meet at 8:30am Kencom. Prior booking is required for logistical purposes.

Am I charged anything for the site visit?

No, the site visit is free of charge.

Are title transfer fees included in the price?

Yes they are. There are no hidden charges.

Is the project freehold or leasehold?

All our projects are freehold.

What happens after I have selected a plot?

You sign two copies of the offer letter, make payments for your plot then we start on the documentation process upon full payment, where you will give us a copy of your ID, KRA PIN, postal address and 3 passport photos. After signing the sale agreement and transfer forms, we wait for title deed to be ready.

Can we buy as a group/chama or a company?

Yes you can. For a group/chama, during documentation, you will select two trustees who can be your representatives and we will also require your registration certificate. For a company, sealed documentation for the company and directors will be required.

How long does it take to process title deed?

Title deed issuance takes 6-10 months after full completion of payment.

Where are your offices?

Username Investment Ltd office locations:

  • Head Office: Le’Mac, 4th floor, Church Rd, Westlands
  • Nairobi CBD Office: International Life House, 6th floor, Mama Ngina Street
  • Nakuru Office: Assumption Centre, 4th floor, Moi Rd

Can someone from diaspora buy a plot?

Yes they can. You can select your preferred plot then we shall book it for you. We then give you our company account details where you can wire the payment. You then give us your details as you would like the title to appear when transferred to you. We process the titles within 6 to 10 months after payment is done. When the title is ready, you can either write to us instructing us to issue the title deed to your family member or your lawyer or alternatively we ship/mail it to you.

What is the size of the plot?

Our plots are 50 by 100 or 1/8th acre. We also have quarter plots in some of the projects.

How can I contact you?

You can contact us via our office line 0722 000 222 or 0725 000 333 or email property@username.co.ke. You can also follow us on Facebook and Twitter. You can also chat us on our website.

Where are your projects?

We have properties in Ngong, Konza, Tinga, Matuu, Kangundo Road, Nakuru, Naivasha, Bisil and Athi River.

Click here to view our properties.



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